FREQUENTLY ASKED QUESTIONS
Can anyone buy products at Cloots & Swanson?
YES! Cloots & Swanson store is open 5 days a week. ANYONE can stop in and purchase ANY of our products. We are very competitivly priced with the big box stores and always offer great quality products and superior customer service.
Do you only sell wholesale or bulk items?
NO. We sell thousands of items by individual packs and sleeves in order to fit any home or business need. Although many of our items do come in larger quantity packages or cases, the savings are tremendous. In addition, many times we are able to break down that case and sell smaller quantities to fit your need or want. If you do not see what you are looking for, just ask us and we will do our best to help you.
Do you deliver and what do you charge?
YES! We deliver and it is always FREE! We have weekly routes that allow our driver to deliver to many of the surrounding areas, and we are always looking to expand our service area.
Some current places include: Iron Mountain, Kingsford, Quinnesec, Norway, Niagara, Aurora, Florence, Spread Eagle, Iron River, Crystal Falls, Sagola, Felch, Pembine, Goodman, Armstrong Creek, Laona, Wausaukee, Crivitz, Marinette, Menominee, Hermansville, Stephenson, Powers/Spaulding and Escanaba/Gladstone.
If you do not see an area your business is located, feel free to give us a call and ask about future deliver areas.
Will I get discounted pricing if I buy case quantities vs. individual packs?
Our discounted prices already reflect the savings passed onto our customers. We buy in bulk and pass that savings to you, so whether you buy one small pack or a whole case you are getting the best price possible.
What if I am looking for a special item I can't find in stores?
Cloots and Swanson prides itself on catering to our customers. If you are looking for something in bulk, hard to find items, or something strange, just ask and we will do our best to find it for you! We have access to a large variety of vendors and suppliers and will help find whatever it is you are looking for.
What kind of products do you sell?
We have THOUSANDS of items in our inventory, too many to list. Our main categories include: paper products such as plates, bowls, cups, along with paper toweling, toilet paper, napkins, facial tissue. cleaning and janitorial products such as mops, mop buckets, brooms, Swiffers, dusters, Lysol, Clorox, disinfectants, sanitizers, urinal pucks and mats, air fresheners, all purpose cleaners, and deodorizers. bar and restaurant supplies like take outs, deli containers, deli paper, straws, glasses, Piks, bottle pours, drink mixers and garnishes. We also carry Kraft bags, some party supplies and decorations, table covers, freezer paper, cardboard flutes, popcorn supplies, and guest checks.
Just because you do not see it listed doesn't mean we don't have it! JUST ASK US! Moreover, if we do not stock it, chances are we can get that for you!
Where are you located and what are your hours?
Cloots and Swanson store is located at 105 East A Street downtown Iron Mounain, MI. We are in the old CHAMPION INC building and located on the first floor for easy access. We are behind First Bank and St.Vincent De Paul is on our block. Upstairs of us is our parent company, Project Service, Inc (PSI).
Do you sell office supplies?
We get asked a lot if we carry paper or other office supplies and the answer is generally no. We do not have reams of paper or pens or those types of items. However, we do carry certain things such as thermal register tape, packing tape, raffle ticket rolls and guest checks.
Can I place an order online?
You can place an order here through our EMAIL. Just go to the CONTACT US page and enter your information. Please provide as much info as possible so that we make sure to get you the correct items, and make sure your contact info is correct in case we have any questions. You can also call us with your order. If you have an account we will deliver an invoice with your order. If you do not have a charge account set up with us, payment can be made at time of pick up or delivery. We are sorry we don't have a shopping cart for online purchasing available at this time.
What payment methods do you accept?
Payments can be made by CASH, CHECK or CREDIT DEBIT CARD. We are happy to take payments over the phone for credit or debit cards.